Job Description

Job Requisition ID: 50720 
Closing Date: 10/30/2025
​Agency:  Department of Central Management Services
Class Title: MANAGEMENT SYSTEMS SPEC - 25583 
Skill Option:  None 
Bilingual Option:  None
Salary: Anticipated Starting Salary $6,952/monthly; Full Range $6,952 -$10,130/monthly
Job Type: Salaried
Category: Full Time 
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC063

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

****** A RESUME IS RECOMMENDED ******

Posting ID #50720

WHY WORK FOR ILLINOIS?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

POSITION SUMMARY

CMS is establishing a Project Management Division to drive agency-wide transformation. A key member of this team is the new Business Systems Analyst, responsible for translating business needs into actional technical requirements. This role will partner with stakeholders to understand business objectives, evaluate how current systems support those objectives, and design future-state workflows that that guides system enhancements. The Business Systems Analyst will create process maps, develop functional specifications, recommend potential solutions, and collaborate with IT teams to ensure systems are properly configured and integrated. This role will also support testing and user acceptance to confirm that solutions meet business requirements and deliver measurable outcomes. The ideal candidate is analytical, detail-oriented, and skilled at bridging the gap between business and technology. We invite professionals passionate about using technical solutions to improve operations and service deliveries to apply and help CMS achieve its transformation goals.

POSITION ESSENTIAL FUNCTIONS

• Under general direction, serves as the Business Systems Analyst evaluating the existing business processes being used by the Department of Central Management Services (CMS), identifying areas for improvement, and translating business needs into clear and actionable technical requirements.

• Develops process maps and documentation.

• Collaborates closely with both the Department of Innovation & Technology (DoIT) information technology (IT) teams and the project manager to support the successful implementation of new system technologies that align with business processes.

• Creates detailed test cases and test plans based on gathered requirements to meet quality assurance standards.

• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

MINIMUM QUALIFICATIONS

• Requires a master's degree in business or public administration or a closely related field, and preferably including coursework in systems analysis, accounting, computer science, and statistics; requires two years of professional experience in public or business administration OR Requires a bachelor's degree in business or public administration or a closely related field, and preferably including coursework in systems analysis, computer science, and statistics; requires four years of experience directly related to the development, maintenance and coordination of a computer-based management information system.

PREFERRED QUALIFICATIONS

• Prefers three (3) years of professional experience in business system analysis, business process analysis, or a related role supporting technology implementation.
• Prefers two (2) years of professional experience with translating business needs into technical and functional requirements, preparing and reviewing system documentation, functional specifications, and complex data from reports.
• Prefers two (2) years of professional experience working cross-functionally with IT, change management units, business units, and project stakeholders displaying strong written and verbal communication skills, including the ability to present technical concepts to non-technical stakeholders.
• Prefers working knowledge of Enterprise Resource Planning (ERP) systems and business process automation technology.
• Prefers two (2) years of professional experience with business process modeling and process improvement methodologies (e.g., Lean, Six Sigma, Business Process Model and Notation, Kaizen, etc.).
• Prefers working knowledge of process mapping tools (e.g., Microsoft Visio).
• Prefers elementary knowledge of Structured Query Language (SQL) or similar querying languages.
• Prefers Certified Business Analysis Professional (CBAP), Certification of Capability in Business Analysis (CCBA), Professional in Business Analysis Certification (PMI-PBA), or similar Business Analysis certifications.
• Prefers Lean Six Sigma Green Belt certification or other process improvement certifications.
• Prefers experience supporting or coordinating User Acceptance Testing (UAT).

CONDITIONS OF EMPLOYMENT

• Requires completion of a background check and self-disclosure of criminal history.
• Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.
• Requires the ability to use agency technology/equipment (i.e., mobile phone, laptop, etc.) properly in accordance with information security awareness policies and confidentiality guidelines.
• Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

ABOUT THE AGENCY

Central Management Services (CMS) is the operational engine working behind the scenes to enable the State’s more than 60 agencies, universities, boards, and commissions to deliver efficient, reliable service to all Illinois citizens. The Agency’s mission is to support the State by delivering innovative, responsive, and effective services that provide the best value for Illinois State government and the people it serves. Among the services CMS provides are human resources facilitation; benefits programs for employees, retirees, and local governments; property and facilities management; diversity initiatives for public contracting and State employment; joint purchasing support; vehicle oversight and support; surplus property programs; print and electronic communications services; and administrative hearings coordination.

STATE OF ILLINOIS BENEFITS

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position).
• 10 -25 days of paid vacation time annually (10 days for first year of state employment).
• 12 days of paid sick time annually which carryover year to year.
• 3 paid personal business days per year.
• 13-14 paid holidays per year dependent on election years.
• 12 weeks of paid parental leave.
• Pension plan through the State Employees Retirement System.
• Deferred Compensation Program – voluntary supplemental retirement plan.
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP).
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility.

For more information regarding State of Illinois Benefits follow this link: 

If this opportunity appeals to you, please apply today!

  Work Hours: 8:30 AM - 5:00 PM Monday - Friday
Work Location: 555 W Monroe St, Chicago, Illinois, 60661

CMS Human Resources
Agency Contact: Mahalia Davis
Email: mahalia.davis@illinois.gov
Phone #: 217-725-2415
Posting Group: Science, Technology, Engineering & Mathematics

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the  Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

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