Job Description

Location

2100 Thousand Oaks Blvd, Thousand Oaks, 91362

Description

The City of Thousand Oaks is seeking enthusiastic and service-oriented individuals to join our team!  As an Administrative Aide (Part-time, Hourly City Worker), you will interact with a broad range of customers and play an important role in delivering extraordinary customer service to City residents and customers.  The Administrative Aide will serve as a primary contact for City departments and maintain positive and professional customer relationships by responding promptly to inquiries and finding solutions.  

The Administrative Aide (Hourly City Worker) is a part-time, hourly, at-will position that involves working approximately 15-25 hours per week, not to exceed  29 hours in a week, or 1000 hours per fiscal year (July 1st to June 30th).  

Exact working hours will vary depending on the department or work location and will be between Monday - Friday. We currently have 2 openings in the Public Works department in our Transit division at City Hall. 

The eligibility list established from this recruitment may be used for vacancies within the City as they occur.

Primary duties may include but are not limited to:

• Provide clerical and administrative support for assigned department
• Greet clients/customers; answer incoming phone calls (may include multi-line phone system), and handle incoming and outgoing mail and email
• Respond to customer inquiries
• Organize and maintain file systems
• Maintain databases and ensure attention to detail when entering data
• Perform basic data analysis and prepare routine reports
• Support the day-to-day activities of assigned department

Additional department/division-specific duties include:

Municipal Service Center (MSC):

• Assist with product and service requests; research options, assist with quotation solicitation processes
• Assist with procurement functions; receiving and documenting orders, distributing orders, coding and processing invoices, tracking returns and inventory

Transit:

• Conducting research on best practices and services for assigned areas
• Assisting in developing community outreach and marketing plans
• Tracking expenses, reimbursements, and budgets
• Performing light duty tasks for outdoor bus stops, including hand tools. Some driving will be required.

Job Video Link URL: 

https://www.youtube.com/watch?v=yHWOYPo4vs0

Ideal Candidate

The ideal candidate should possess:

• Positive, customer service and team-oriented demeanor
• Excellent interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to establish and maintain effective working relationships with coworkers and the public
• Ability to work effectively in a busy work environment with frequent interruptions
• Ability to exercise good judgment, demonstrate initiative, and work independently
• Experience working with the public; general office and clerical experience preferred
• Experience working with social media platforms
• Proficiency in Microsoft Office Suites (Word, Outlook, Excel, etc.)
• A high school diploma or equivalent

ESSENTIAL TRAITS

• Professional
• Flexible
• Customer Focused
• Dependable
• Detail-oriented

Special Instructions

FILING DEADLINE:  The first review of candidates will take place on October 30th, 2025.

Applications and supplemental questions will be reviewed on an on-going basis and candidates are encouraged to apply as soon as possible. Please note, the recruitment may close without notice at any time after the first review date.

SUPPLEMENTAL QUESTIONNAIRE:Applicants are required to complete the Supplemental Questionnaire. This will be used throughout the process to assist in determining each applicant's qualifications for the position.

Additional information about the City is available on our website at www.toaks.gov.

For additional information or questions, please contact Human Resources at (805) 449-2144.

REASONABLE ACCOMMODATION: The City of Thousand Oaks makes reasonable accommodation for individuals with disabilities to participate in the selection process.  If you wish to request an accommodation in order to participate in the selection process, you must inform the Human Resources Department in writing no later than the final filing date.  Applicants requesting an accommodation should document the request including the type and extent of accommodations requested to participate in the selection process and/or perform the duties of the job for which applied.

VETERAN’S PREFERENCE:In order to qualify for Veteran’s Preference a Form DD214, or other acceptable proof of service, must be submitted by the deadline date/time noted in the job announcement. Any veteran who has successfully completed all phases of a selection process for employment with the City shall be granted a final interview regardless of his or her ranking on the eligibility list, providing he/she meets the criteria for an eligible veteran.

The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.

Recruitment Contact

Contact phone: 

(805)449-2144

Contact email: 

humanresources@toaks.gov

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