Job Description

The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all – except for you!

What’s in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!
• 401K, Direct Deposit, etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

Job Description

Ready to pour some magic into two of the most spectacular seasonal events in Scottsdale? Join the team behind the scenes at Pumpkin Fest at the Princess and Christmas at the Princess — where festive fun meets five-star service!

With over 250,000 visitors and national recognition from People Magazine, CNN, and more, these signature celebrations bring unforgettable experiences to life — and we’re looking for energetic, dependable Barbacks to help us deliver the cheer, one cocktail at a time.

As a Seasonal Parking Ambassador, you are the first point of contact for guests arriving at Pumpkin Fest and Christmas at the Princess. You’ll welcome guests with enthusiasm, guide them efficiently through parking zones, and ensure a safe, well-organized, and hospitable arrival and departure experience. This role is essential to setting the tone for a magical seasonal event.

Reporting to the Resort Experience Manager, responsibilities and essential job functions include but are not limited to the following:

• Greet every guest with a warm and cheerful welcome upon arrival.
• Direct vehicles safely and efficiently to designated parking areas.
• Scan Parking tickets and assist with parking purchases.
• Assist with traffic flow and prevent congestion
• Communicate clearly using hand signals, radios, or signage to guide drivers.
• Provide information about event entrances, ADA access, or event
• Monitor and enforce parking guidelines, ensuring safe pedestrian and vehicle zones.
• Respond professionally to guest inquiries or complaints.
• Remain visible, attentive, and guest-focused throughout shift.

Qualifications

• Service focused personality is essential; customer related experience an asset
• Ability to work well under pressure in a fast paced environment
• Excellent communication skills and a professional presentation
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Being able to stand for long periods of time

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

#LI-JJ1

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