Job Description

Patient Care Technician II
Emergency Department
1.0 full-time, rotating evening/night shifts, every other weekend/every other holiday
Shifts: 3pm-11pm, 3pm-3am, 7pm-3am, 11pm-7am, 7pm-7am
Union position:  AFSCME
Posted:  10/28/2025

Are you an experienced patient care support professional seeking to expand your career? UPMC Altoona is hiring a full-time Patient Care Technician II to support the Emergency Department on evening and night shifts!

The Patient Care Technician II provides routine patient care and supports the department services in accordance with established policies and procedures and may be directed by the nurse or physician to assure that the highest degree of quality patient care can be maintained at all times. Completes advance patient care duties after successfully completing training and annual competencies. Must routinely perform the UPMC nursing core nursing assistant responsibilities (blood glucose, weights, vital signs, I&O, specimen collections and Foley care). Successfully complete basic arrhythmia class and perform at least six of the following hospital identified tasks: 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, and/or IV catheter removal.

Responsibilities:

• Supports department based projects and quality initiatives.
• Suggests and supports changes within the department.
• Requests assistance in planning and prioritizing activities as needed.
• Completes department clerical functions as needed.
• Demonstrate understanding of cultural diversity, horizontal violence and impairment in the health professions.
• Establishes professional and respectful interpersonal relationships.
• Strictly adheres to all policies and procedures relative to patient care and hospital related information.
• Provides patient care including assisting with patient procedures and activities of daily living.
• Performs the UPMC nursing core nursing assistant responsibilities (blood glucose, weights, vital signs, I&O, specimen collections and Foley care) AND the employee has successfully completed Basic arrhythmia class AND can perform at least four of the following hospital identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, IV catheter removal, femoral hemostasis, or IV insertion.
• Identifies and communicates learning needs to the unit director.
• Complies with safety policies and procedures including standard precautions. Documents in the medical record according to established procedures.
• Demonstrates the ability to communicate clearly and effectively with all members of the health care team.
• Establishes appropriate and effective communication with other departments.
• Provides instruction to patients and their families under the direction of the RN. May apply, monitor and remove patient restraints as per physician or hospital protocol.
• Participates in project and committee work.
• Assures equipment malfunctions are reported to the appropriate department.
• Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.
• Performs assigned work in a timely and productive manner.
• Takes action to improve knowledge, skills and performance.
• Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays and transporting patients.
• Demonstrates awareness of behavior on the efficient functioning of the department.
• Constructively receives feedback and direction.
• Cares for patients and self by supporting safety in the workplace.
• May perform IV insertion, removal and dressing change.
• Assists with physical, respiratory and cardiopulmonary therapies. Provides feedback to the RN regarding patient care and reports changes in patient status.
• May insert foley catheters and perform straight catheterization as instructed by RN.
• Assumes responsibility for assignment and views problems as challenges.
• Participates in self-review as requested by the unit director.
• Transports cardiac monitored patients within the hospital setting.

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