Review and verify customer registration documents, organize and manage customer order SOPs. Follow up and handle the entire customer order process. Receive orders and arrange pickup/delivery. Confirm inbound warehouse data and handle any inbound discrepancies or problem shipments. Track order status and documentation; follow up on orders and resolve any exceptions. Handle order-related billing matters, including issuing invoices, payment collection, and account reconciliation. Provide excellent service to both customers and the sales team to ensure smooth order completion.