Job Description

Description We are looking for a dynamic Sales Specialist to join our team in Boca Raton, Florida. In this role, you will play a pivotal part in engaging with clients to ensure satisfaction with subscription services, address inquiries, and drive retention efforts. This position offers an exciting opportunity to contribute to a thriving organization that has experienced significant growth in the market. Responsibilities: - Handle inbound and outbound customer interactions to address inquiries and ensure satisfaction with subscription services. - Provide solutions to clients seeking to cancel or modify their services, utilizing strong communication and negotiation skills. - Drive subscription retention and upsell opportunities through a consultative approach. - Collaborate with team members to meet or exceed monthly sales and performance targets. - Manage client correspondence effectively via email and phone, ensuring timely responses and resolutions. - Utilize multiple browser applications and tools to track customer interactions and manage subscription data. - Troubleshoot connectivity issues and provide technical support related to subscription services. - Develop strong relationships with clients across the U.S., including California and Hawaii, to foster loyalty and trust. - Maintain detailed records of customer interactions and ensure compliance with company policies. - Participate in training sessions to stay updated on product offerings and industry trends. Requirements - Proven experience in customer service, preferably in a call center or subscription-based sales environment. - Strong verbal and written communication skills with the ability to confidently manage challenging conversations. - Familiarity with multi-browser applications and email correspondence tools. - Demonstrated ability to meet or exceed sales and performance targets. - Knowledge of subscription services and customer success principles. - Problem-solving skills with a focus on resolving connectivity or technical issues. - Ability to handle a high volume of customer interactions while maintaining professionalism. - Self-motivated and goal-driven with a commitment to delivering exceptional customer experiences. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Job Tags

Permanent employment, Contract work, Temporary work,

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