Job Description

Contract IT Project Coordinator/Business Analyst

MUST be local to New York City; Hybrid Schedule

Candidate will support the Executive Management Change Committee and Demand Lead, which is part of the Project Management Organization under Technology. Candidate will manage the process of onboarding new projects for IT review and approval and support the review of projects that are designated for executive review and approval. Must be a self-starter who can work independently and indirectly manage relationships with project managers and senior business and IT stakeholders.

The ideal candidate is:

• HIGHLY ORGANIZED
• CAN WORK IN A FAST PACE
• HAS IMPECCABLE COMMUNICATION SKILLS
• HEAVY EXCEL SKILLS (PIVOT TABLES) AND IS ANALYTICAL
• SERVICE NOW EXPERIENCE

The primary responsibilities are:

• Ensuring that projects are aligned to defined strategic targets with required level of detail for thorough review and effective challenge by stakeholders and impacted parties.
• Creating and managing documents and communications that are meticulously drafted and understood with risks, assumptions, and dependencies that are documented, managed, and communicated across all the appropriate governance channels.
• Support the management of the prioritization process of Tier 1 (highest priority) initiatives.
• Responsible for the quality assurance process as it relates to the project intake data submitted for review by the EMCC.

Additional responsibilities include:

• Preparation of PowerPoint presentations and must be confident in presenting in front of varying audiences for training and updates.
• Managing upkeep of process and training documents.
• Ensuring that the business sponsors and project managers are adhering to Governance standards that are set firm wide for Demand Management.
• Create process flow charts for Governance Standards, training and management decks.
• Requirements gathering/ Business Analysis for projects enhancing Demand and Intake Process.
• Create and maintain accurate process documents – reporting, metrics, processes, RACI, etc Ability to promptly escalate any delays or issues and address conflicts.
• Helping project teams create their intake forms with accuracy and meeting project detail and budget requirements.
• Creating strong presentations using PPT and Visio for senior management; training and new rollouts

Advanced level experience in Microsoft tools – PPT, SharePoint, Visio, Excel Negotiate with stakeholders and prioritize as required.

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